Jencap will continue to release updates and pertinent information as it becomes available. The material provided on this page is intended to offer guidance and resources to our retail clients during these unprecedented times.

Guidance Regarding COVID-19 claims

Given the constantly developing story around COVID-19 and related issues including coverage and claims, we would remind our retail broker/agent partners to continue to report claims to insurance carriers in accordance with the terms outlined in the applicable policy(ies). The determination as to whether or not Coronavirus related claims and potential claims are covered rests with the insurance carriers. While we cannot interpret a policy, we will do our best to assist or advocate for your client as needed. Carefully consider each claim before reporting. This will assist carriers in focusing on those claims with merit and potentially improve outcomes.

We will remain in close contact with our carrier partners regarding their current position on terms and coverage response as it is related to COVID-19.

State by State Regulatory Bulletins that request and/or require accommodations for insureds

In order to help agents and brokers manage the massive amount of state level proposals, bulletins and regulations, WSIA (Wholesale & Specialty Insurance Association) has analyzed each of the statements from regulators and compiled a compliance chart of those states requesting or requiring a moratorium on cancellation and nonrenewal of policies or relaxation of premium due dates. Please refer to this link often as its updated regularly – Click Here

Additional COVID-19 Links and Resources

• How to Avoid an Errors & Omissions Claims amid COVID-19 – Click Here
• COVID-19 Dramatically Increasing the Work-From-Home Population – Now What? – Click Here
• Coronavirus Dashboard and outbreak map provided by Johns Hopkins University – Click Here
• WSIA link with a compilation of state business interruption legislative proposals – Click here
• Cyber Liability continues to be a big issue for all industries across the country – Click Here

We will continue to provide updates during the COVID-19 Pandemic as necessary. The safety of our employees and our partners remains our foremost priority, as does our commitment to meeting the day-to-day needs of our customers and their insureds.

Thank you for your continued partnership and we appreciate the trust you place in us to help weather this storm.